TITAN Property Gold Winner

2024

Brick & Mortar | Outstanding Property Management Company

Entrant Company

Brick & Mortar

Category

Real Estate - Outstanding Property Management Company

Client's Name

Country / Region

Australia

Founded by property specialist Sahil Bhasin in 2020, we differ greatly from agencies that focus only on selling at the expense of exceptional property management.

Sahil identified an opportunity to dramatically rethink the property management space for the better. Property management is often viewed as ‘lesser’ to property sales, marred by inexperienced staff and poor communication. By contrast, we apply the same high levels of professional service to property management as sales.
In just four years, our property management revenue has increased by over 500%, with 531 long-term rental clients who rave about our superior service (pg5/6 supporting documents), including in our 200+ 5-star Google reviews.
Team experience: We are a professional and mature team of 10. All employees are aged 30+, with the life experience critical to empathising with and adapting to client and tenant needs.

First-rate service: We go above and beyond the ‘standard’ property management service, which includes:

Our property managers maintain portfolios between 120-150 properties vs. the industry standard of 200-250, ensuring every client is a VIP.
We host quarterly off-site family events in locations such as Luna Park or VIP for all property management clients.
Clients are invited to monthly online seminars (pg7 attachment) where Sahil shares to-the-minute market information to improve property knowledge in areas such as tax management. Each seminar draws up to 100 clients.
Clients can access information whenever needed via a 24/7 owner portal (pg8 attachment).
Clients are guaranteed responsive same-day service – no one is ever left waiting.
Rental income is dispersed to owners as soon as we receive it - a clear point of difference that addresses a common frustration with property management.

Professional marketing: All rentals have 3x open inspections per week. These listings also benefit from the same professional marketing strategies we apply to sales, including professional drone photography, videography, and holistic social media support.

Proven results: This elevated approach to property management has yielded resounding results; our rental arrears sit at a staggeringly low 2%, compared to the industry average of 20-25%.

Credits

Founder | Licensed Estate Agent
Sahil Bahsin
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